1) Information on the collection of personal data and contact details of the data controller
1.1 Thank you for visiting our website and for your interest. In the following, we will inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.
1.2 The controller of data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is "Marlene Busch Zoilo, Prenzlauer Berg 17, 10405 Berlin". The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the person responsible). You can recognise an encrypted connection by the character string „https://“ and the lock symbol in your browser line.
2) Data collection when visiting our website
When you use our website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called „server log files“). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymised form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.
3) Cookies
In order to make your visit to our website more attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your terminal. Some of these cookies are automatically deleted after you close your browser (so-called session cookies), while others remain on your terminal for a longer period of time and allow you to save page settings (so-called persistent cookies). In the latter case, you can find out how long they are stored in the cookie settings of your web browser.
If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b DSGVO either for the performance of the contract, in accordance with Art. 6 Para. 1 lit. a DSGVO in the case of consent given or in accordance with Art. 6 Para. 1 lit. f DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
You can set your browser in such a way that you are informed about the setting of cookies and can decide individually about their acceptance or can exclude the acceptance of cookies for certain cases or generally.
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contacting
4.1 – Tidio
This website uses technology provided by Tidio Poland Sp. z o.o., Wojska Polskiego 81, 70-481 Szczecin, Poland (www.tidio.com), to collect and store anonymised data for the purpose of web analytics and to operate the live chat system used to respond to live support requests. From this anonymised data, user profiles can be created under a pseudonym. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the site visitor's Internet browser. The cookies make it possible to recognise the Internet browser. If the information collected in this way has a personal reference, the processing is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in effective customer service and the statistical analysis of user behaviour for optimisation purposes.
The data collected using Tidio technologies will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. In order to avoid the storage of Tidio cookies, you can set your Internet browser in such a way that no more cookies can be stored on your computer in the future or that cookies which have already been stored are deleted. However, switching off all cookies may mean that some functions on our Internet pages can no longer be carried out. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future by sending us your objection informally by e-mail to the e-mail address given in the imprint.
4.2 Rating reminder through ShopVote
If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 lit. a DSGVO, we will transmit your e-mail address to the ShopVote rating platform of Blickreif GmbH, Schulstraße 46, 80634 Munich (www.shopvote.de), so that they can send you a rating reminder by e-mail.
You can withdraw your consent at any time by sending a message to the data controller or to the rating platform.
4.3 When contacting us (e.g. via contact form or e-mail), personal data is processed solely for the purpose of processing and responding to your request and only to the extent necessary for this purpose. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f DSGVO. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted if the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
5) Data processing when opening a customer account
Pursuant to Art. 6 Para. 1 lit. b DSGVO, personal data will continue to be collected and processed to the extent required in each case if you provide us with this data when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website. Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been fully processed, no legal retention periods are opposed to this and no justified interest in continued storage exists on our part.
6) Comment function
In the context of the comment function on this website, in addition to your comment, information on the time of the creation of the comment and the commentator name you have chosen will be stored and published on this website. Furthermore, your IP address will be stored for security reasons in order to enable an attribution to the author in case of illegal comments. Your e-mail address will be stored so that you can be contacted if a third party objects to your published content as being illegal.
7) Data processing for order handling
7.1 Insofar as necessary for the processing of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 lit. b DSGVO.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact data (name, address, e-mail address) provided by you when placing the order in order to inform you personally by suitable means of communication (e.g. by post or e-mail) about upcoming updates within the legally stipulated period of time within the framework of our statutory duty to inform pursuant to Art. 6 (1) lit. c DSGVO. Your contact details will be used strictly for the purpose of informing you about updates owed by us and will only be processed by us for this purpose to the extent that this is necessary for the respective information.
In order to process your order, we also work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers after the following information has been provided.
7.2 Use of payment service providers (payment services)
– Google Pay
If you choose the payment method „Google Pay“ of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“), the payment will be processed via the „Google Pay“-application of your mobile device running at least Android 4.4 („KitKat“) and has an NFC function by charging a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). For the release of a payment via Google Pay in the amount of more than 25 euros, the prior unlocking of your mobile device by the respective verification measure set up (such as facial recognition, password, fingerprint or pattern) is required.
For the purpose of payment processing, the information you provide during the ordering process, together with information about your order, will be passed on to Google. Google then transmits your payment information stored in Google Pay to the source website in the form of a uniquely assigned transaction number, which is used to verify a payment. This transaction number does not contain any information about the real payment data of your payment means deposited with Google Pay, but is created and transmitted as a unique, valid numeric token. For all transactions via Google Pay, Google only acts as an intermediary to process the payment. The transaction is carried out exclusively in the relationship between the user and the source website by debiting the payment means deposited with Google Pay.
If personal data is processed in the course of the described transactions, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6 (1) lit. b DSGVO.
Google reserves the right to collect, store and analyse certain transaction-specific information for each transaction carried out via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photos you have included with the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively pursuant to Art. 6 (1) (f) DSGVO on the basis of the legitimate interest in proper invoicing, the verification of transaction data and the optimisation and functional maintenance of the Google Pay service.
Google also reserves the right to combine the processed transaction data with other information that is collected and stored by Google when other Google services are used.
The Google Pay terms of use can be found here:
https://payments.google.com
Further information on data protection with Google Pay can be found at the following Internet address:
https://payments.google.com
- giropay
If payment is made via "giropay", payment is processed via giropay GmbH, An der Welle 4, 60322 Frankfurt/Main, to whom we pass on the information you provided during the ordering process, together with information about your order. In accordance with Art. 6 Para. 1 lit. b DSGVO, your data will be passed on exclusively for the purpose of processing payment and only to the extent necessary for this purpose. You can obtain further information on the data protection provisions of giropay GmbH at the following Internet address: https://www.giropay.de
- Klarna
If you select a Klarna payment service, the payment will be processed via Klarna Bank AB (publ), https://www.klarna.com
https://cdn.klarna.com
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. Klarna uses the information received about the statistical probability of a payment default for a weighed decision about the establishment, implementation or termination of the contractual relationship.
You can withdraw your consent at any time by sending a message to the data controller or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for the processing of payments in accordance with the contract.
Your personal information will be processed in accordance with applicable data protection legislation and as set out in Klarna's Privacy Policy for Data Subjects Located in Germany. https://cdn.klarna.com
or for affected persons domiciled in Austria https://cdn.klarna.com
treated.
Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "payment by instalments" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer is carried out in accordance with Art. 6 Para. 1 lit. b DSGVO and only insofar as this is necessary for the payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or instalment payment via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further information on data protection, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
Stripe
If you choose a payment method from the payment service provider Stripe, the payment will be processed via the payment service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will pass on the information you provide during the ordering process, together with information about your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b DSGVO. You can find more information about Stripe's data protection at the URL https://stripe.com
Stripe reserves the right to perform a credit check on the basis of mathematical-statistical methods in order to safeguard the legitimate interest in determining the user's ability to pay. The personal data required for a credit check and obtained in the course of payment processing may be passed on by Stripe to selected credit agencies, which Stripe will disclose to users on request. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. The result of the credit check in relation to the statistical probability of non-payment is used by Stripe for the purpose of deciding on the eligibility to use the selected payment method.
You can object to this processing of your data at any time by sending a message to Stripe or the appointed credit agencies.
However, Stripe may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
8) Web analytics services
8.1 Google (Universal) Analytics without cookies
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
This website uses Google (Universal) Analytics exclusively without the use of cookies, which means that the service does not set cookies on your terminal device at any time.
Instead, the local memory of your browser is used to store an individual ID assigned by Google (Universal) Analytics, which enables an analysis of your use of the website. For this purpose, certain user information is processed via the ID.
The information generated by the ID about your use of this website (including the shortened IP address) is usually transmitted to a Google server and stored there; this may also involve transmission to the servers of Google LLC. in the USA.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymisation of the IP address by shortening it and excludes direct personal reference. The extension means that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google LLC. server in the USA and shortened there.
Only in exceptional cases will the full IP address be transferred to a Google LLC. server in the USA and shortened there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. In the process, the IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data.
Google Analytics also enables the creation of statistics with statements about the age, gender and interests of site visitors on the basis of an evaluation of interest-based advertising and with the inclusion of third-party information via a special function, the so-called "demographic characteristics". This allows the definition and differentiation of user groups of the website for the purpose of targeting marketing measures. However, data records collected via the "demographic characteristics" cannot be assigned to a specific person.
Details on the processing triggered by Google Analytics and Google's handling of data from websites can be found here: https://policies.google.com
All of the processing described above will only be carried out if you have given us your express consent in accordance with Art. 6 (1) a DSGVO. Without this consent, Google Analytics will not be used during your visit to the website.
You can revoke your given consent at any time with effect for the future. To exercise your revocation, you can download and install the browser plugin available at the following link:
https://tools.google.com
As an alternative to the browser plug-in or within browsers on mobile devices, you can revoke your consent by clicking on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again):
Deactivate Google Analytics
We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to pass it on to third parties.
For the transfer of data from the EU to the USA, Google refers to so-called standard data protection clauses of the European Commission, which are supposed to ensure compliance with the European level of data protection in the USA.
Further information on Google (Universal) Analytics can be found here: https://policies.google.com
In connection with this website, the "UserIDs" function is also used as an extension of Google Analytics. By assigning individual UserIDs, we can have Google create cross-device reports (so-called "cross-device tracking"). This means that your usage behaviour can also be analysed across devices if you have given your corresponding consent to the use of Google Analytics in accordance with Art. 6 (1) lit. a DSGVO, if you have set up a personal account by registering on this website and are logged into your personal account on different end devices with your relevant login data. The data collected in this way shows, among other things, on which end device you clicked on an ad for the first time and on which end device the relevant conversion took place.
8.2 Jetpack
This website uses the web analytics service Jetpack (formerly WordPress.com-Stats), which is operated by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110-4929, USA, using tracking technology provided by Quantcast Inc, 201 3rd St, Floor 2, San Francisco, CA 94103-3153, USA. With the help of Jetpack, pseudonymised visitor data is collected, analysed and stored. Pseudonymised usage profiles can be created and analysed from this data for the same purpose. Jetpack uses so-called cookies, i.e. small text files that are stored locally in the cache of the site visitor's Internet browser. These cookies serve, among other things, to recognise the browser and thus enable a more precise determination of the statistical data. The data of the user's IP address is also collected, but it is pseudonymised immediately after collection and before storage in order to exclude any personal reference. The information generated by the cookie about your use of this website (including the pseudonymised IP address) is transferred to a server in the USA and stored there in order to protect the interests mentioned above.
All processing described above, in particular the setting of cookies for the reading of information on the terminal used, will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.
9) Page functionalities
9.1 Facebook plugins with Shariff solution
Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").
In order to increase the protection of your data when visiting our website, these buttons are not fully integrated into the page as plugins, but only using an HTML link. This type of integration ensures that no connection is established with the Facebook servers when you call up a page of our website that contains such buttons. When you click on the button, a new browser window opens and calls up the Facebook page where you can interact with the plugins (possibly after entering your login data).
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and settings options for protecting your privacy, can be found in Facebook's privacy policy: https://www.facebook.com
9.2 Shopvote graphics
To display our ShopVote seal and the collected and/or aggregated ratings, if any, we have included ShopVote graphics on this website.
This serves to protect our legitimate interests in the optimal marketing of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The ShopVote graphics and the services advertised with them are an offer of Blickreif GmbH, Schulstraße 46, 80634 Munich.
When you call up the ShopVote graphics, the web server automatically saves a so-called server log file that contains, for example, your IP address, the date and time of the call, the amount of data transferred and the source of the call (access data) and documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site. No other personal data is collected or stored by the ShopVote graphics.
9.3 Google Customer Reviews (formerly Google Certified Dealer Programme)
We work with Google as part of the „Google Customer Reviews“ programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This programme gives us the opportunity to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to participate in an e-mail survey by Google. If you give your consent in accordance with Art. 6 Para. 1 lit. a DSGVO, we will pass on your e-mail address to Google. You will receive an email from Google Customer Reviews asking you to rate the shopping experience on our website. The review you provide will then be aggregated with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. In addition, your review will be used for Google seller reviews. In the context of the use of Google Customer Reviews, personal data may also be transmitted to the servers of Google LLC. in the USA.
You can withdraw your consent at any time by sending a message to the data controller or to Google.
For more information about Google's privacy practices in relation to the Google Customer Reviews programme, please see the link below: https://support.google.com
For more information about the privacy of Google seller reviews, please see this link: https://support.google.com
10) Tools and miscellaneous
Cookie consent tool
This website uses a cookie consent tool to obtain effective user consent for cookies and cookie-based applications that require consent. The Cookie Consent Tool is displayed to users in the form of an interactive user interface when they access the site, on which consent for certain cookies and/or cookie-based applications can be given by ticking the appropriate box. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking the corresponding box. This ensures that such cookies are only set on the respective user's terminal if consent has been granted.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is not processed in this process.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done pursuant to Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
Further legal basis for the processing is Art. 6 para. 1 lit. c DSGVO. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
You can find further information on the operator and the setting options of the cookie consent tool directly in the corresponding user interface on our website.
11) Rights of the data subject
11.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective exercise prerequisites:
- Right to information according to Art. 15 DSGVO;
- Right to rectification according to Art. 16 DSGVO;
- Right to erasure according to Art. 17 DSGVO;
- Right to restrict processing pursuant to Art. 18 DSGVO;
- Right to information pursuant to Art. 19 of the GDPR;
- Right to data portability according to Art. 20 DSGVO;
- Right to revoke consent granted pursuant to Art. 7 (3) DSGVO;
- Right to lodge a complaint pursuant to Art. 77 of the GDPR.
11.2 RIGHT OF OBJECTION
IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE AT ANY TIME ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
12) Duration of the storage of personal data
The duration of the storage of personal data is measured on the basis of the respective legal basis, the purpose of processing and, if applicable, additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a DSGVO, this data is stored until the person concerned revokes his/her consent.
If there are legal retention periods for data that is processed within the scope of legal business or legal business obligations on the basis of Art. 6 Para. 1 lit. b DSGVO, this data will be routinely deleted after the retention periods have expired, insofar as it is no longer required for the fulfilment of a contract or the initiation of a contract and/or there is no further justified interest on our part in the continued storage.
When processing personal data on the basis of Art. 6(1)(f) DSGVO, this data is stored until the data subject exercises his/her right to object pursuant to Art. 21(1) DSGVO, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of asserting, exercising or defending legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) f DSGVO, this data is stored until the data subject exercises his or her right to object pursuant to Art. 21 (2) DSGVO.
Unless otherwise stated in the other information on specific processing situations in this statement, stored personal data are deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.
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